tellce
Coming soon
A website checker that tells you what is wrong with your site, in plain English.
You paid for a website. Nobody ever told you if it was any good.
Most small business owners are in the same position. You found someone, you paid them somewhere between a thousand and thirty thousand dollars, and they sent you a link. It looked fine. You said thanks and got back to running your business.
Since then you have had no way to check. Not because you did something wrong, but because nobody sells you the answer. Your designer has no reason to grade their own work, and every tool that claims to check a website answers in language written for people who build them.
You have a website and no way to judge it
It loads, so it is probably fine. Probably. You have never been shown what fine looks like, what to compare it against, or which of the things you half remember reading about actually matter for a business like yours.
Something is wrong and nobody will say what
Inquiries dropped. It looks broken on your wife's phone but not yours. You searched your own business name and could not find yourself. You asked, and got an answer with words in it you had to look up.
You are about to pay someone again
A redesign, a new page, a fix. You want to know what you are buying this time, what to ask for in writing, and how to tell afterwards whether you got it.
Tellce is being built for the person in all three of those. Not for developers, not for agencies, and not for anyone who already knows what a meta description is. If you own a small business and a website you did not build yourself, it is for you.
Plumbers, dentists, accountants, restaurants, shops, clinics. Anyone who has a website because a business needs one, not because websites are the business.
Everything here is free to read
Fifteen guides for the person who owns a website they did not build. No jargon, nothing to install, nothing to sign up for, and every one of them is complete on the page. Start with whichever heading sounds like your problem.
Who owns what, and how to get in
The questions worth answering before anything goes wrong, and the ones people search for at two in the morning when it already has.
- How to find out who is hosting your websiteSomebody is being paid to keep your site switched on. Four ways to find out who, starting with the one that actually tells you.
- How to get access to your own websiteYour website is four separate logins, not one. How to test each, and what to do when somebody will not hand them over.
- How to get your domain name back from GoDaddyThree situations with three different answers, and the 60 day rule that makes a handover take two months.
- What you actually own when someone builds your websiteYour domain, your hosting, your site and your email are four different things. You may not own all four.
- What happens when your domain name expiresA day by day account of what happens after the renewal date passes, and why the warning email never reached you.
- How to find out who built your websiteSeven ways to trace whoever made your site, plus the question worth asking before you start looking.
- The difference between a domain and hostingFour things, four bills, up to four companies. The plain words version, and the one you cannot afford to lose.
Something is wrong with the site
All four of these share a shape. The website looks perfectly fine to you, and the problem is only visible to somebody else.
- Why your website says "Not secure"Customers say your site shows a warning. It looks fine every time you check. Here is why you are both right.
- Why your website looks bad on a phoneWhy "it's responsive" is not the answer you were told it was, and what actually breaks on a phone.
- Why your contact form stopped sending you emailsThe most expensive fault a small business website can have, and the one nothing ever tells you about.
- How to tell if your website was built properlySeven checks you can do yourself in about twenty minutes, with no tools and nothing technical.
Being found, and what it costs
The two things owners are most often sold something about, and least often given a straight answer on.
- What a website should cost youWhat actually goes into a website and what each part costs, so you know what you are paying for before you pay for it.
- Why you cannot find your own website on GoogleOne ten second search tells you whether Google has never seen your site or has seen it and is showing something else first.
- What it costs to keep a website running every yearWhat you actually have to pay, what gets added on top, and three questions that tell you whether a fee is fair.
- How to tell whether your SEO company is doing anythingThe only thing you buy where nothing arrives. The one number that matters, and the phone call that is not from Google.
All fifteen are free to read, complete on the page, and ask nothing of you. There is nothing here that stops halfway.